Refund policy

  • Returns and exchanges are accepted within 7 days of delivery.
  • Items must be unused, unworn, and in their original packaging with tags attached.
  • For health and safety reasons, certain items such as hair accessories, bows, headbands, and personalized items may be final sale and not eligible for return.
  • Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

Damaged or Incorrect Orders

  • If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
  • Include your order number and clear photos of the item so we can resolve the issue promptly.